The first excursion is a lovely evening tour around London capital and all its major sights. This meant we had breakfast in the hotel (buffet style). I completely understand that things have to be cancelled and can't fault the company for that but now i have to try rebook something, the only other time off i have this year is in July and if thats also cancelled they'll basically be keeping my money for a year until can book something next year. The buffet breakfast is very nice indeed, very good quality bacon and sausages. The hotel is beautiful from the outside, lots of green spaces surrounding it. Whilst the hotel and in particular the bedrooms are quite basic and require a degree of tlc, other areas like the bar and restaurant are well kept, clean and tidy. Went with my sister and our grand daughters. Gala dinner was great with plenty to eat and food was piping hot. As you say, the same happened the following morning, if porterage had been arranged with Caledonian you would not have needed to return to put your own cases onto the coach. Breakfast was limited and very greasy. Will absolutely be back. I can't comment on the food as I skipped both dinner and breakfast in favour of staying in bed. I am not going there again, customer service was no good and staff were rude, when explained about the fire alarm. Room was adequate. Elton John - Live in Birmingham tickets from 179. Window needs a clean and dust. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). Are there any free drinks included for this one as we went on the Italian Riviera and Mote Carlo coach tour and the hotel in Italy gave us a free bar for 3 hours. We have over 2000 people go through the restaurant every week and only a small percentage of people say anything bad. Anyone been on the London and Windsor super deal? traveled with Caledonian to Glasgow and Moffat on overnight stay. We do have smoking and non smoking floors as our aim is to please all guests and not penalise those who do like a cigarette. written by Sheraton New Caledonia Deva Spa & Golf Resort is one of the Bourail sumptuous 5-star beach properties where you can treat yourself to deep soaking bathtubs and rainfall showers. Would use again. This meant that twice we effectively had the leftovers! Great Value Family Fun Caledonian Holidays by Coach. customer service should be ashamed Parking expensive. The room had everything you need, hair dryer, TV etc, it was warm, spotlessly clean, and water was hot. Toilets not cleaned and flooding to the floor, with are not repaired even after requesting. Most of my negative comments are in relation to Caledonian Travel. Driver was very friendly and told us alot about London ive been loads of times but I still learnt alot .my group enjoyed his company. I didn't enjoy my stay as the fire alarm went off during my sleep around three or four times and woke my children up and wouldn't stop for around 5/10mins non stop. Having read numerous reviews prior to our trip, we were a little apprehensive about the quality of the food but our fears were unfounded. Most hotels are fully refundable. Whilst the hotel and in particular the bedrooms are quite . On very rare occasions the party will arrive, before the room assistant has had time to service the room and I do apologise that this is what happened to you. There shower was scolding hot so they couldn't use it .there was loose slates at the front of the hotel where you stepped onto .Two women fell my mother witnessed it so thank god she never fell .the way back they were on the coach for 4 hours without a stop and the toilet was blocked on the bus .my mother is 75 and my father is 78 I'm absolutely appalled at there whole experience. Gala dinner was great with plenty to eat and food was piping hot. on 21/08/2021, First holiday with caledonian holiday in 2 years thanks to covid Went to Blackpool on Mon 16th August Driver was really nice Hotel Savoy in Blackpool was nice Room was big and doynle bed though I was just myself Meals not as good Not much choices and I went in for first sitting at 6pm you had to book every day In 5 mins some of the choices were finished and no more brought out HAD Pork one night but was chewy chips not half cooked and roast potatoes tasted funny Sweets were good though Only thing was just one lift which only held 3 people if had no cases So on day of departure I waited 20mins to get lift down, written by Our thoughts on the hotel were: Head to Vegas for a weekend. When we arrived after a very long car journey the staff at the front desk weren't as inviting as you would normally expect the girl just took my details and payment without a "smile" . Will I travel with them again - NO! The driver was nice, helpful and drove safely. Located in Scotland, Caledonian Travel offers specialized "short breaks and holidays" in Ireland, Europe, and the UK. on 17/08/2021. There is a lovely bar overlooking the sea front where you can have a glass of wine before dinner. Notable amenities include a spa, a golf course, and an outdoor pool. more. The staff were all lovely and helpful (especially Christian and the guy in the beach fare) even if they found it difficult to understand our kiwi English sometimes. on 22/03/2023, recently returned from trip to Cheltenham fulfilled one of my bucket list thanks to Caledonian travel.special thanks to the driver for all his hard work and wise advice great value for money hopefully go again next year p gentles, written by bryceMc This hotel often comes out to around $100 per night, so the $250 resort credit could easily cover a two-night stay. (The coffee at breakfast is quite nice to be fair. Paradise. We arrived in Liverpool and had only a few hours there. right in the heart of liverpool so full marks for locality. Room is ok ( very dated but spacious. If you are wanting digital entertainment bring your own because the TV has limited channels and mostly in French, without subtitles. I apologise that the cleanliness of your room wasn't upto our usual standard and I will ensure our housekeeper gets a copy of your review. The coach driver was very friendly and knowledgeable and would help with any problems (not that we had any) the weather was very poor, but that didn't detract from the trips out (never rained in any pub or cafe we visited) all in all, would definitely recommend this tour company to anyone who is looking for a great value break, written by You cannot purchase a tube ticket for what Ray charges for his tours and you have the added benefit of a step on step off coach guide. also dont play bingo its a rip off. I am sorry that you felt the receptionist was being rude when he asked you about what you wanted to buy, he was asking so he knew where to send you as we have various shops around us. We were told we were going to Trafford Centre next day, but were taken to Manchester City Centre. Hi, thank you for your review. We have used caledonian travel many times over the years and couldnt fault it. I know its not pleasant, but it is for your safety. Its really quite basic, and entrance hall looked a bit worn out, but the room was clean enough, had a good shower and a superb view of the sea. Check out time is 11.00am and the room assistants do need time to service the room for the next guest arriving. Would recommend the glass bottom boat tour! The experience itself was amazing. Went with my sister and our grand daughters. We were just enjoying the Cavern Club when we had to head back to the hotel for our case. This attracts flies into the rooms. We were just enjoying the Cavern Club when we had to head back to the hotel for our case. on 06/09/2021. Room types may vary. Can anyone help ? Our group of 3 families travelling together were spread out over floors 8,10 and 15. Read more. on 19/11/2021, Was at this hotel from Monday 15th to Friday 19th November, although our room wasn't the best, it was totally acceptable, the staff definitely make this hotel, great service and very friendly couldn't fault them,four free drinks per night per person was a great touch. Good Overall. Marine GM, Owner at The Marine Hotel, responded to this review. There is a slope into the hotel which is signed inside the hotel but not from the outside. Gala dinner was great with plenty to eat and food was piping hot. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. I have been on a Caledonian trip before and it was great, but not this time. 1 Customer service. Nice beaches, water sports. I didn't like my room, it was old with a horrible bathroom. Sauna broken. on budget packages. Weirdly, in such a poor hotel, the level of service from staff was very friendly and they did whatever they could to rectify and help the stay to be enjoyable2 Free parking. I am pleased to read you enjoyed your stay, I will pass on your kind comments to the team.Kind Regards, General Manager, This is the version of our website addressed to speakers of English in the United States. Hello and thankyou for your comments after staying with us recently. October - December 2021. We got a great valentines deal which was 89 per couple for 1 night stay with evening meal, breakfast use of spa (we didn't go to the spa) and a box of chocs and bottle of cheap fizz. There are a few around and it can be a bit confusing. It strives to alleviate the overall stress of planning a . We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. Basically, it is a grand building, built for the rich of its day, but now it caters for coach parties. I would stay here again. Please see our partners for more details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Like others i am frustrated about the lack of refund option with the recent cancellations. Cavern Club live band was fantastic! more. The polite, friendly and helpful staff really make this place. The ATOL protection does not apply to all holiday and travel It is a great pity your driver couldn't have lifted your cases into the hotel himself, whilst you enjoyed your afternoon at The Cavern. The views outside were breathe taking. I am sorry you do not feel you can return to us as we do have some amazingly good offers coming up soon. We were then eventually moved to room 216, after being advised by the less than helpful Manager (she seriously needs further training in Customer Service) that we had only booked aWe have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. I do hope we will see you again soon for another stay with us. Reviewed 23 June 2017. this is the worsted hotel I have ever stayed in food filth staff that resembled a bag of rattle snakes nothing to much for this place our first room had no windows even In jail you get a window food over cooked dry or wasted by chefs who trained in a local . The company operates over 70 high-quality, environmentally friendly coaches along with an industry-leading team of trusted drivers and . Hopefully we can have a look at that and you wont find anything wrong with us next time you come see us. The rooms were clean and the staff were friendly and very helpful. The carvery here offers the same options as you will find on majority of carverys. . Fantastic Hotel. Each trip uses coach travel as its form of transportation. Walter was absolutely full of knowledge !!!! Hotels near Caledonian Sleeper Train: (0.03 mi) Elegant Studio Apartment in Euston, Camden Town (0.10 mi . Payments made by partners impact the order of prices displayed. Please ask us to confirm what protection may apply to your Cheesecake,sponge and custard, icecream and some fruit (Orange mainly).The hall ways had marks on them as did the chairs in The Round. During our stay the members of staff in the hotel were friendly and helpful. Hi, thank you for your feed back. We have many good reviews who don't agree that guests should only stay the one night and only if its cheap and I am sorry that you feel that way. Mossposs And so useful being able to book a car park space. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. 4.9/5. However the cleanliness was not great lots of dust around, dirt on chair, very poorly bodged up areas in bathroom, my sisters shower did not work however to be fair they did fix it quickly. Staff are doing their best but under staff and over worked. If no one had a good time then they clearly set out NOT to enjoy themselves. Dinner at this hotel was served from 6.30pm onwards and was a buffet style. I am sorry you didn't find your meal enjoyable in Jennys Restaurant, this is disappointing to hear. So I shall be back in September thanks guys, well done to you all. As if it's any of his business it took the young girl to tell us. Finally, it has excellent free fast internet, a lot better than some much more expensive places. Notable amenities include a casino, a spa, and 2 bars. It seems to service an older bunch of people, who looked fairly ancient to me, and Im in my 60s! I am glad you had a nice stay here with us. Gardens awash with out of control children from a wedding party; pool minute. Well the main reason I'm writing this was the morning after being at this wedding my partner need a smoke and I needed a drink so we went down to reception and asked if there was a shop of garage near and the man behind the desk asked in such a abrupt manner "What for?" GC. Rooms very clean and comfortable. A big investment would justify much higher prices, if the owners want to go in that direction. Whilst the hotel and in particular the bedrooms are quite basic and require a degree of tlc, other areas like the bar and restaurant are well kept, clean and tidy. Hotel boasts a really great position in relation to the city centre and all the attractions. The food was abysmal! Overall, it was a lovely place for a honeymoon. Room types may vary. We left the hotel just before 10am and had around 3 hours free time in London which despite the weather was really enjoyable. Having read numerous reviews prior to our trip, we were a little apprehensive about the quality of the food but our fears were unfounded. Britannia Hotels are renowned for offering great value for money and I am pleased you were able to take us up on one of these. Went to London. Room was a bit tired but fit for purpose. The room had everything you need, hair dryer, TV etc, it was warm, spotlessly clean, and water was hot. Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. The staff at this hotel are polite and the kitchen and restaurant manager and staff are helpful. This was not the hotel's fault as the parking is run by the council. We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. on 08/11/2021. Each coach features comfortable facilities and amenities that enhances the individual's overall experience. on 02/03/2022. There were various issues with our room on the first night; such as: the shower lacked water pressure to the point that it dribbled out in slow bursts, the kettle didn't work and the carpet still smelled of smoke despite smoking being banned in hotels in Wales for over 15 years!After complaining, we were moved to a superior double, which was much better but still had its problems (the shower leaked out of the closed cubicle door)The dining room experience was the worst bit about the stay. The children had a ball running around the gardens where we could watch them. I really didn't like this hotel. Andrew S, Manager at Royal Court Hotel - Coventry, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The problem was parking. Don't book and please warn your friends and family. I am sorry to read your review and see things were not as they should have been when you arrived. same with the pub attached to it. Coach Holidays to Blackpool starting at 21.95. There is also a nice 1 hour walk to Upi bay. My wife and I went for a two-day break, booked through Groupon. I don't know what experience you have with bingo, but I can assure you there is no 'rip off' with the bingo played here. We have been to places such as Amsterdam, Ireland, Scotland and England and many day trips too. Le Mridien Noumea Resort & Spa is a sumptuous 5-star beach property where you can be treated to deep soaking bathtubs and premium bedding. Had a wonderful time on Mystery Weekend Special. Caledonian Travel is an award winning coach holiday company providing coach holidays from Scotland, the Northern England and Yorkshire. Father wanted to get away for a few days after the easing of the C-19 restrictions in Scotland. But, the rooms we had were ensuite and clean. We are in a really great location, close to all amenities. written by JaidenLancaster39 on 06/03/2023. The hotel was okay for what it was, nothing special and meals nothing to write home about. I sorry your stay wasn't up to your standards. The hotel has a comfortable bar. Please see our partners for more details. For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). Then we were taken to the Holiday Inn Express Stockport where we spent the night and had dinner. We ended up having to pay for an upgrade which we will be taking up with Booking.com. Tripadvisor performs checks on reviews. For 80, 5 of us had a good nights sleep not worrying about any 'nocturnal' visitors. The beach view bungalow was spacious and comfortable and we had our own balcony with lounger. "We came here for our honeymoon. Room was a bit tired but fit for purpose. Driver asked for feedback to be sent to company which I did - no reply. Facilities attrocious. Some hotels have terrible showers which just dribble water, but this one was quite powerful.NEGATIVES:- From the moment we exited the lift, it was clear that this hotel needed a bit of TLC. I am surprised you say the health club needed updating as we have just had spent on updating this area. NEVER AGAIN !!!! Didn't see one cleaner from arrival to departure, hand sanitiser at restaurant was empty! At the time, the bus was caught in a big traffic tail-back over Kincardine Bridge. Enjoy a family break with return coach travel with reserved seating, accommodation and entry tickets to your chosen attraction. This meant we had breakfast in the hotel (buffet style). Tripadvisor performs checks on reviews. A lot of running back and forth to the hotel to accommodate our cases being loaded on to the coach! There is no better recommendation than guests coming to stay with us for a second or third time and I am delighted that you end your review with a very positive 'you would definitely stay here again and would recommend us to others' Many thanks again. Hilton Noumea La Promenade Residences. Additional terms may apply. Written December 19, 2021 . We were all back at the bus for 4pm and then we headed to Watford, the chosen hotel was the Jury's Inn in Watford which was ideally placed for the Sunday trip to the Harry Potter Studios Tour. A group of women got very drunk and argumentative sitting at the back of the coach near where I was sitting. Likewise, on the day we left we had to book our cases on the coach at 10 am. He apologised for the traffic numerous times, even though it is out of his control and expected around London. ", A verified traveler stayed at DoubleTree by Hilton Noumea Ilot Maitre Resort, A verified traveler stayed at Hilton Noumea La Promenade Residences, "Beautiful place to stay in New Caledonia. Caledonian travel will have to do something about the group s that travel on there buses came back last night from letterkenny everything was good only thing a group of ladies got out of the cage. Avoid this dump with rude reception staff at all costs. marie.hall@britanniahotels.com, This is the version of our website addressed to speakers of English in United Kingdom. The children had a ball running around the gardens where we could watch them. The only quibble we have is that the 99p bar offer at some hotels should be explained properly in the over view of each particular hotel that has the offer. ", A verified traveler stayed at Sheraton New Caledonia Deva Spa & Golf Resort, "We came here for our honeymoon. Thanks to our kind, helpful bus driver,the wonderful Hotel manager and his lovely staff and Caledonian Travel, written by We will email you when the question is on the site. Lock in the lowest price from these sites. For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). The quality is 2 star - even in the 'superior' room. The Admonton Country House was comfortable, very clean and welcoming. His helpfulness enabled us to have a great 5 days holiday. The only downside to the weekend was the breakfast with 3 coach loads of people it . Dinner and breakfast were inclusive. The Admonton Country House was comfortable, very clean and welcoming. Packages that include a flight element are financially protected by the ATOL this is the worsted hotel I have ever stayed in food filth staff that resembled a bag of rattle snakes nothing to much for this place our first room had no windows even In jail you get a window food over cooked dry or wasted by chefs who trained in a local crematorium I think no cans or bottles of soft drinks to use as mixers the place should be closed and cleaned and then looked over by the local environment agency a manager who thinks everything is rosey at this dump Caledonian travel have my complaint I look forward to there findings I have my own thoughts to what they will say to this hotel they say is good we stayed from 19 6 17 to 22 6 17More. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The best thing about this hotel though is its staff, from the lovely receptionist Amie who was so helpful and Carri in the restaurant who was so cheerful, and the lovely young man who served us at dinner - didnt catch his name but he is to be commended. Thank you. lovely spacious hotel for which its easy to get lost! Find all available breaks here bit.ly/3myEVyN. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. We went as part of a coach trip as we wanted to go to Scarborough.Check in went well as a member of staff brought the keys out to the coach and told us which lifts to use. There is also a variety of cereals and fruit. do not use them ever We will definitely return to both Llandudno itself and the Marine HotelMore. The room was fit for purpose, it was clean and the beds were comfortable enough. Then went to Central Perk for a coffee but had to go back to put our cases on the bus at 10am. An enjoyable stay at the Marine.
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