We stayed for a week and found the grounds quite beautiful, with easy access to multiple pools and the beach. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel offers takeout which you can order by calling the restaurant at (787) 791-1000. Full Time position. You will receive 10% off all food and beverage while on the property. The security was ridiculous asking what room I was in when I pay for services & dont get a wrist band specifically for my beach service area but your harassing us and arguing with us? Caring for our valued guests and colleagues is our top priority. We had such a great time! Pro's: - 10 minute ride from the airport, no need to rent a car. Service 4.2. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. . Your ideal, relaxed day in Puerto Rico awaits with this wonderful resort day pass, book today as space is limited. $55. We will be back very very soon definitely enjoyed our time. 6063 Ave Isla Verde, Carolina, PR 00979. Taxes and fees that are shown are estimates only. 0000017598 00000 n
We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate! Ro Grande. The suites were great and the rooms were clean. Should have a set fee because is a day pass to the hotel. It was running all the time and didn't flush. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. Best to ask the hotel directly. The main manager Jhonatan reviera was disrespectful and act like he mange a gang of the cartel. Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. I will start by stating that I have been in the event/hospitality/meetings industry for 25 years and have stayed at a lot of hotels in that time. Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. including testing centers in the Luis Muoz Marin International Airport and The only semi partial view of the water is behind the ESJ hotel. I wouldn't know however, if it still does. Iconic hotel located on award-winning Isla Verde Beach, Four pristine pools with cabanas to enjoy, Newly renovated guest rooms, suites and villas. Gina at the registration counter is a consummate professional, so we were off to a great start! Eric at the front desk was just superb and professional As a Diamond member he acknowledge me and treat us well . Accors global cleanliness & prevention standards under the brands ALLSAFE Dined on May 18, 2022. overall 3 . Thank you, and we'd be grateful for another chance to assist you in the future. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. Ask D9063GIkim about Fairmont El San Juan Hotel, Ask Reed419 about Fairmont El San Juan Hotel, Ask sullivanj01 about Fairmont El San Juan Hotel, Ask RLF724 about Fairmont El San Juan Hotel, Modern Property Reminiscent of Classic Puerto Rico, Ask russbeafan about Fairmont El San Juan Hotel, Ask ProfessorRW about Fairmont El San Juan Hotel, Experience Fairmont Moments - Save up to 20%, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, Courtyard by Marriott Isla Verde Beach Resort, Residence Inn by Marriott San Juan Isla Verde, We compared the lowest prices from 7 websites. Poised perfectly within close proximity to the airport, as well as the iconic city and shore San Juan is known for, Fairmont El San Juan Hotel has become a favorite hub for special events. We were in Cabana #12 for reference. I have been to this property on 3 separate occasions over the span of 15 years and unfortunately it has gotten progressively worse each time. Caroline United States of America. Fairmont El San Juan Hotels long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. Apr 24, 2023. It was super relaxing and a great time. Thank you for making our experience memorable. The location was close to the airport, close to old San Juan and on a nice stretch of beach. Turn right on Route #187 (Governors Ave), keep right going west. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. The pools were great. No chairs . Fitness center open 24 hours a day; nearby areas, or we can arrange for an in-house doctor to complete your test at 0000160066 00000 n
Center, paddleboards, luxury cabanas, signature dining at Caa by Juliana starting at. . CabanasRevelry meets recovery at Fairmont El San Juan Hotels relaxing pool cabanas. Overall it was good. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate!
Please email: Tara.Dickie@Fairmont.com
, Join us for private events at our Beach Club! As always, caring for you is our top priority. Dont do a taxi they are almost double what an Uber is. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors. Reservations must be made via participating Accor websites. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. I gave this resort a three because of the protestors that work at the resort that was extremely loud our entire spring break trip. I didn't get his name but he made morning breakfast a delight. Private Shore Excursions allow you to travel with your party alone. Never saw waitstaff. This offer is subject to change without notice and cannot be combined with any other offer or promotion. This was nicer but still NOT what I paid for or thought I was getting. Thank you for your patience. Everyone was AMAzing but Juan is definitely the man !!! For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. You should be in good physical health if you reserve one of these tours. four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness reviews. The percentage off is calculated based on the room rate at time of reservation and varies by property and stay duration. 0000012008 00000 n
Large loungers. Indulge in a body wrap, a body treatment, and a facial at Well . The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . Review tags are currently only available for English language reviews. Make your way to the Intercontinental Hotel and discover for yourself one of the most beautiful resort properties in this area. Where San Juan's people, parties and performances come together. 9.0. I will share your comments with our team. I was really disappointed with the service. Miami. read less. We appreciate your sharing your concerns. The staff at Cana was wonderful as well as the poolside staff. Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. Was charged $125 for each chair & needed three chairs. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. PR_Bob. retreat in the Villas. updates, please visit Discover Puerto Rico. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you. Explore menu, see photos and read 689 reviews: "The restaurant was neat, it has a quiet, casual vibe. To learn more about our protocols, please visit. Families - 4/23/2023 Confirmed reviews ALL. Stay on Route 22 to city center. The location is practically next door to a 24/7 supermarket, one exit away from the airport and about 10 minutes away from Old San Juan. Worth every penny. Feel immersed in the Puerto Rican culture in a place timelessly true to the There are loud pool parties that take over two of the main pools on the weekend(Hotel is much quieter during the week). For a great night out go to the terrace Mist Rooftop Bar & kitchen. During these times, traveling to Puerto Rico Location 4.6. 874 reviews. We take great pride and have made improvements in the past based on guest feedback. Was there from 11:30-4:30. San Juan Hotels and Places to Stay. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones in the ballrooms. including 2 other families. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . Brunch & Bottomless Mimosas Apr 18, 2023. Originally opened in 1919, the Vanderbilt was Puerto Rico's first luxury hotel; in 1940, it also became the first on the island to have a casino (no longer). The bar/restaurant/pool staff were typically friendly and accommodating. that. Special menu. From the day I got there where no one even helped me with my luggage and I had to actually bring the luggage to my room myself to the lack of service on the beach area and me always having to go get my own food and drink. We fed the ceviche to the sweet resort cats that they dont take care of. The good: It is on the beach. The price is only guaranteed at the time of booking. Daybed. Take the Marginal until exit to Piones, Isla Verde. HlnFz Embark on your own adventure and find yourself amongst some of the world's most storied addresses. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Day Passes can be cancelled by 10:00am AST the day before your reservation date. The view Absolutely gorgeous. On vacation in PR. Parking was $27/day. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. But service , the amenities and the cabana were really nice. Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. 0000008801 00000 n
For more information visit ALLSafeandWell.com. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Techno like music playing with bachelorette parties ruined the atmosphere. There's definitely something for everyone, so if you're looking for a place to travel with your friends or family, this is it. grounds, pool, and lobby/indoor areas were spectacular. The only hotel that (used to) offer day passes is Marriott Stellaris. Highly not recommend! Positioned beneath the most authentically recognizable feature of the Fairmont El San Juan, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations. Thank you again for sharing your experience. $44pp - BBQ Fogon Night! Im just dreaming about the day that Ill be back. There are four pools and the nightclub organizer uses a large section of the pool area and many cabanas and lounge chairs to throw a loud party for the locals. 0000142564 00000 n
The day pass really only gets you access to the pool and towels. He recognizes what true hospitality is. Only the amount confirmed at the time of booking in that currency is guaranteed. If you are looking for the best beach experience in the San Juan area, then Isla Verde in the town of Carolina (east of Old San Juan) is the place to enjoy white sand, crescent beaches and the best ocean swimming conditions in the area. We had dinner in the Italian restaurant it was great. A timeless Puerto Rican icon and one of the Caribbean's most desired destinations, Fairmont El San Juan Hotel offers guests genuine Puerto Rican hospitality and a luxury lifestyle experience complete with a luxe full-service spa, world class fitness center, retail shops, lively entertainment and non-stop gaming action at Foxwoods El San Juan Casino. sophistication in the Grand Tower, luxurious and elegant suites, or a lush This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cleanliness 4.5. The pool where we were staying was closed for repairs so we rented beach chairs here for the day which gave us access to the pool and bar restaurant. Highly recommend! Servicio excelente. - We stayed in a Banyan villa room and loved it. La Concha is probably my favorite hotel in the San Juan area. Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. It's unfortunate to hear that you didn't enjoy your time with us, and you feel that the response would be a standardized message. 0000002101 00000 n
I found it a little hard to believe there was no upgrades available . We had the best time using the day beds ! The original cabana we were supposed to be In was by a sewer leak however they gave us 3 cabanas right next to each other that worked out great! Choose from a selection of popular family travel and couples offers below. Blackout dates may apply. We could walk right on the beach (my kids were having too much fun in the pool so didnt get a chance to go) and also had a great view of one of the pools so I could still watch my kids if I wanted to take a quick break. Vaccinated travelers arriving on domestic flights must upload an official Vaccination Card through the Travel Declaration Form portal. http://www.fairmont.com/puerto-rico/activities/pools-and-beach/, Join us for private events at our Beach Club! negative test result upon arrival, we can assist you with several options, It is totally worth the extra money especially during a busy weekend. 2023-04-17. hbbd`b``3
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F Brunch & Bottomless Mimosas Apr 18, 2023. We arrived Wednesday and were greeted by Yvonne and she made us feel so welcome,and asked if there was anything else she could do to make our stay special. Thank you again for sharing your experience. As a US territory, no passports or foreign currency are needed. Situated on two miles of pristine oceanfront, along Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388 guestrooms, suites, Banyan, Pool and Ocean Villa rooms . Horrible service. 15% off Best Available Rate and El San Juan Breakfast for two per day. Daybeds can be cancelled by 10:00am AST the day before your reservation date. Please select a tour departure date and time in order to add this product to your cart. requirement to provide proof of a negative COVID-19 test to return to the Food was okay, but definitely overpriced. 2 reviews. View all properties on our map and list page. This is not the case. So none of us would ever ever recommend this hotel for any one looking to have a pleasant, relaxing vacation specially if you have a family member with special needs.. Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. Book now at CAA - Fairmont El San Juan Hotel in Carolina, PR. The day beds themselves are very comfortable and come with an umbrella. - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. Customer review rating (ALL Rating) 3.8/5 878 reviews. Night club (if youre into that). more. 2023. Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. 0000121603 00000 n
Link above. Not shocked, but be ready to spend upwards of $800 on top of your booking price just to cover food/drink and above listed. You have Javascript disabled. San Juan Hotel Recommendations Apr 19, 2023. I even tried to go to the tiki bar myself and the guy was short with me saying whats your room number ? 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. They had more dinner like options than lunch. Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. All reservations (abroad) are payable in the currency of the country where the hotel is located. 0000017113 00000 n
Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Listing for: Fairmont. full-menu of cable channels. 0000103975 00000 n
5. Techno like music playing with bachelorette parties ruined the atmosphere. The senior manger Johanntan Revirea need to be fired as he destroyed our honey moon just because his attitude. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Fairmont El San Juan Hotel, Isla Verde. Two pads for a lounge chair on some wood. Certain parts of our site wont work well without it. Pools never close. Ate lunch at the restaurant. If possible to modify your reservation on open table the experience would be a lot better and easier. You have Javascript disabled. . We have stayed at this hotel many times but this time just wanted to come for the cabana at the pool for $425 plus food $350 and our last day the beach chairs with no umbrella and no service for $375. 0000009410 00000 n
If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones. FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. See all of our readers' favorite . The very first day when we arrived at our room there was no water bottles in the room as normally we have them in the USA in every single hotel so I called customer service and I requested water for the room. CAA - Fairmont El San Juan Hotel Isla Verde / Carolina. Nights are entertaining with live music. Rented a cabana for the morning and afternoon before our flight back to NY. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. featuring a 7,000 Crystal Chandelier. Every Saturday! The hotel itself was beautiful. The food at their Pizza/Italian Rest is very good as was dinner at the "Meat Restaraunt". A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you like, we'll notify you by email if this restaurant joins. Fairmont El San Juan's poolside service embodies authentic Puerto Rican hospitality. 0000002788 00000 n
- Tap Water is always a concern when travelling to the Caribbean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To use our mobile site, please enable JavaScript. Any one over the 2 has to plan on sitting somewhere near by. The location was close to the airport, close to old San Juan and on a nice stretch of beach. 0000103738 00000 n
Value 3.9. We highly recommend that you BYO adult beverages to enjoy at your room, or walk to the 24 Market Place two blocks away and purchase. Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was hard to reach the food and drink minimum with my kids and mom (who doesnt drink). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The experience was pretty nice. Unfortunately, this restaurant is not on the OpenTable reservation network. Embrace the hotel's lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV . Tripadvisor performs checks on reviews. It is run down the roof was leaking in several places in the lobby. I live in NY and I'm used to paying a premium for drinks but $13 plus tax(12% tax rate) and tip is very expensive for a 8 oz pina colada. Our server was great, but we went up to the swim up bar for his service. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit, At each touch point along a guest's journey attending a meeting or an event at an Accor property, extensive measures are being taken to protect our planners, delegates, attendees, guests and employees, and aid in preventing the spread of COVID-19. Nice gym. Overall, I was very disappointed. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. So worth it to have a spot to take all your stuff. Standard Shore Excursions typically range from 20-50 people. This hotel has pampered us beyond recognition and I honestly dont know if we will ever be able to replicate this trip unless we come back to this very spot for every vacation from here on! We are searching for available rooms. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. We didn't eat at any of the restaurants after looking at the inflated prices of the food.- Doesn't cater to families. 0000011721 00000 n
requirement to provide proof of a negative COVID-19 test to return to the Take your vacation beyond limits with up to 20% off your stay, SPA IN THE WILD: Luxury Spa & Wellness Experience. With San Juan Breakfast, Sparkling Wine, Chocolates and 2PM late check-out upon availability included. Cleanliness 4.5. This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. With a white sand beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with. So its really for 2 people. The tropical fruit was very good and chicken and burgers were good. 0000006862 00000 n
Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. Shout out to the bartender who also made killer fresh watermelon margaritas!
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