brockton hospital complaints

Dr Eno Mondesir A hospital is a wonderful place to work..I interactedwith staff and patiences Met alot of wonderful people. Specially Trained Doctors Care for Critical Care Patients, Surgical Site Infection After Colon Surgery, Screening Newborns for Jaundice Before Discharge, Preventing Blood Clots in Women Undergoing Cesarean Section, The extent of BCMA implementation throughout the hospital, Compliance with both patient and medication scans at the bedside prior to administering medications, The types of decision support that the BCMA system offers, Structures to monitor and reduce workarounds, Medication Documentation for Elective Outpatient Surgery Patients, Medications the patient was taking at home, Medications the patient was administered and prescribed during their visit, Congenital Heart Surgery for Infants (Norwood Procedure), Cholecystectomies and Common Duct Explorations, Lumpectomies and Quadrantectomies of Breast, Finger, Hand, Wrist, Forearm, and Elbow Procedures, Elective Outpatient Surgery Recovery Staffing - Adult, Elective Outpatient Surgery Recovery Staffing - Pediatric, Safe Surgery Checklist - Elective Outpatient Surgery, Experience of Patients Undergoing Elective Outpatient Surgery, Improvement in Visual Function Following Cataract Surgery, Unplanned Hospital Visits after Colonoscopy, Number of Outpatient Department Operating Rooms, Number of Outpatient Department Procedure Rooms, Communication with Parent Communication about your childs medicines, Communication with Parent Keeping you informed about your childs care, Communication with Child How well nurses communicate with your child, Communication with Child How well doctors communicate with your child. Despite that, officials say they continue to provide increased access to medical services and are now focusing on offering outpatient surgical services within Brockton Hospital. Some page levels are currently hidden. Add a Review. Hospitals should have an average radiation dose for routine CT scans of the head that falls within national benchmarks. Hospitals should regularly monitor hand hygiene practices for everyone interacting with patients, and give feedback to ensure compliance. The BCMA system includes decision support to prevent errors and the hospital has processes to prevent workarounds. Brockton Hospital may remain closed longer than expected due to the extent of the damage that was caused by a massive fire in early February that led to the evacuation of nearly 200 patients. 680 Centre St Brockton, MA 02302 1.4 mi View Profile Good Samaritan Medical Center Telehealth Flyer Covid 19 Pill. BOARD MEMBERS: Last week's fire will keep Brockton Hospital closed for an extended period of time. If you need to enter a complaint about a landlord or tenant please use ourSeeClickFixsystem, or fill out our onlineRecord of Complaintform. Hospitals should regularly monitor hand hygiene practices for everyone interacting with patients, and give feedback to ensure compliance. Pros. This hospital performed 0 rectal cancer surgeries compared to Leapfrogs standard of 16 procedures annually. We investigate complaints about ongoing or recent problems only. Hospitals should perform at least 10 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 7 procedures annually. This is defined asmothers havingan incision made in the perineum (the birth canal) during childbirth. All cases are reviewed and prioritized. For a volunteer or a Medical ReserveCorps application,contact theBoard of Healthat (508) 580-7175, Brockton City Hall 940 Belmont Street Brockton, MA 02401. Hospitals should performbetter than most on four (4) areas including regarding the experience of adult patients: (a) facilities and staff (b) communication about the procedure, (c) patients overall rating of the facility, and (d) patients willingness to recommend the facility. Use this button to show and access all levels. Center for Disease Control The staff was really wonderful to work with and supportive. She didn't seem to care that I had JUST had blood taken from that arm and the same vein. A number lower than one means fewer infections than expected; a number more than one means more infections than expected. This hospital performed 83 bariatric surgeries for weight loss compared to Leapfrogs standard of 50 procedures annually. Facilities should have a rate of unplanned hospital visits that is lower than most hospitals and surgery centers. Brockton Va Medical Center. All cases are reviewed and prioritized. The BAMRC also has opportunities for non-medical professionals to volunteer as: greeters, educators, IT specialists, transportation drivers, child care, clergy, food prep, interpreters, escorts, maintenance/custodial, data entry, public safety, and more. WebComplaint History & Business Rating for Brockton Hospital 680 Centre St, 264034, Brockton, Massachusetts, 2302, United States. West Nile Virus detected in the Campello section of Brockton. Police Oversight Committee Eyes Next Steps, Ex-Hopkinton Deputy Police Chief Charged With Child Rape, New Video Shows Moment Floor Buckled on Green Line Train on Marathon Monday, We Spent $100,000 on an Abandoned High School, and $3.3 Million to Convert It Into ApartmentsTake a Look Inside, Defense Team's Claim in Case of Officer's Death Stirs Controversy in Canton. The Department of Public Health has partnered with the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) to produce a video in sign language that provides information on filing a complaint about care received in a hospital. Yelp users havent asked any questions yet about Signature Healthcare Brockton Hospital. Hospitals should provide patients with complete billing information and access to a representative that can quickly resolve billing issues. Mass.gov Coronavirus Page By viewing this website you are agreeing to our TERMS OF USE. Brockton Va Medical Center. WebCOVID-19 Treatment. Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355, COVID19 Antiviral Treatments (Paxlovid & Molnupiravir) are available by Primary Care Provider prescription for high risk individuals* through Walgreens Pharmacy on 771 Center St. Telehealth Flyer Covid 19 Pill. Hospitals should have fewerthan expected central-line associated blood stream infections. I had a tough time moving my arm that I could barely drive home. WebIf you are not able to provide a written complaint, you may call our 24 hour consumer complaint line at (800) 462-5540 or (617) 753-8150. Additionally, this hospital does not have protocols in place to ensure that total knee replacement surgery is only performed on patients that meet defined criteria. Individuals are solely responsible for any and all decisions with respect to their medical treatment. Hospitals should ensurethat a specially certified clinician and at least one physician or nurse anesthetist are present and immediately available while an adult patient is present until discharge. , MD Housekeeper and food service employee have gone beyond the level of service excellence. Hospitals should regularly monitor hand hygiene practices for everyone interacting with patients, and givefeedback to ensure compliance. Additionally, this hospital does not have protocols in place to ensure that bariatric surgery for weight loss is only performed on patients that meet defined criteria. Webbrockton hospital. The information viewed on this site is not intended to be the only or primary means for evaluating health care facility quality nor is it intended to be relied upon as advice or a recommendation or an endorsement about which facility to use or the quality of the medical treatment that a patient will receive from a hospital, ambulatory surgery center, or other health care provider. WebGood Samaritan Medical Center-Brockton is located at 235 North Pearl Street, Brockton, MA. If you submitfollow-up fax information to a report already made: The feedback will only be used for improving the website. An official website of the Commonwealth of Massachusetts, This page, File a complaint regarding a hospital, is, for File a complaint regarding a hospital, Call Division of Health Care Facility Licensure and Certification, 24-hour Consumer Complaint Line at. Additionally, this hospital does not indicate having national accreditation from the American College of Surgeons or a multidisciplinary tumor board that prospectively reviews cancer cases to ensure that rectal cancer surgery is only performed on patients that meet defined criteria. How is Good Samaritan Medical Center rated? How is Labor and Delivery here? Hospitals should deliver at least 50 very-low birth weight babies per year OR the hospital must maintain a lower-than-average morbidity/mortality rate for very-low birth weight babies. This hospital performed 2 lung resections for cancer compared to Leapfrogs standard of 40 procedures annually. The Division of Health Care Facility Licensure and Certification is a regulatory agency required to identify and address Federal or State regulatory violations. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Signature Healthcare Brockton Hospital School of Nursing Reviews 45 reviews Excellent 19 Very Good 8 Average 13 Poor 2 Terrible 3 All Categories The professors educate the students on real-life experiences related to nursing care. The Leapfrog Group All rights reserved. A partnership between the Brockton Board of Health and the Massasoit Community College Division of Nursing & Allied Health, the BAMRC began in 2006. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 25procedures annually for total hip replacement surgeries. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 7 procedures annually for open aortic procedures. WebBrockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction Officials say the timeline also continues to be contingent on supply chain and access to necessary materials and regulatory approvals. Please limit your input to 500 characters. Please let us know how we can improve this page. Hospitals should ensure that a specially certified clinician and at least one physician or nurse anesthetist are present and immediately available while a pediatric patient is present until discharge. Is this your business? Please, contact the BOH for further information on COVID-19 vaccination, Vaccine and Booster appointments are available at the. more. The hospital had1341 live births (i.e., liveborn infants) at this hospital location for the reporting time period. (4 Reviews) > Get Phone Number & Directions. A F Adaptive Sports, Brockton campus, 774-826-1955 Adult Day Health Care, 800-864-3384 She was extremely rough and jammed the needle in my arm. George F Fiske III (4 Reviews) > Get Phone Number & Directions. Mayors Office; City Departments; City Council; Police Department; I had a tough time moving my arm that I could barely drive home. Hospitals should have arate of early elective deliveries of 5% or less. Hospitals should perform at least 40 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 20 procedures annually. Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355. Brockton VA Medical Center: 508-583-4500 Jamaica Plain VA Medical Center: 617-232-9500 West Roxbury VA Medical Center: 617-323-7700 Toll-free:800-865-3384 To use TeleType (TTY) services: dial 711. This hospital's percentage of inpatient medication orders entered electronically: 85% or greater, This hospital's score on the CPOE Evaluation Tool: Full Demonstration of National Safety Standard for Decision Support. This hospital scored 100.00 out of 100.00 possible points. Hospital officials initially said they hoped to reopen for limited inpatient services in three months, but their assessment of the existing infrastructure and damage has "significantly impacted" the scope and could potentially extend the timeline into the summer, according to a statement from Signature Healthcare. In addition, hospitals should participate in a national clinical registry and achieve the same or better outcomes when compared to others who also perform this procedure. There is also a clinical affiliation with, Yelp users havent asked any questions yet about. Please remove any contact information or personal data from your feedback. Are the maternity ward doctors and nurses attentive? According to hospital officials, the impact to the power system, water plant and network infrastructure has narrowed the scope of the phase two opening plan. See the resource list below for alternative sources of support. It is a general medical and surgical facility. "We remain committed to our patients, our staff and the community and are doing everything possible to meet these dates," the statement said in conclusion. Licensure and Medicare & Medicaid Certification, Division of Health Care Facility Licensure and Certification, For other clinical staff, like Physician Assistants, Health Insurance Portability and Accountability Act (HIPAA) form, File a complaint regarding a nursing home or other health care facility, Report complaints as a healthcare facility, File a complaint with the Bureau of Health Professions Licensure, contact the Division of Health Care Facility Licensure and Certification. This hospitals standardized infection ratio (SIR) is: 2.196. 680 Centre St Brockton, MA 02302 1.4 mi View Profile Good Samaritan Medical Center Ps possible appendicitis, signature screw over Funny Cool Lady H. 940 Belmont Street Brockton, MA 02401. Pros. WebGood Samaritan Medical Center-Brockton is located at 235 North Pearl Street, Brockton, MA. Nurse Navigator (Former Employee) - Massachusetts - July 10, 2022. EIN: 52-2359517. Hospital officials have said the reopening would be in three phases. If the matter about which you are complaining occurred more than 12 months ago, we are generally unable to investigate your case. Hospitals should performat least 20 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 7 procedures annually. WebIf your complaint is about a property owner or agent, please fill out the following fields. The Board of Health will update this page periodically, as more information becomes available. Hospitals should perform at least 20 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 10 procedures annually. Hospitals should perform at least 16 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 6 procedures annually. All cases are reviewed and prioritized. WebMassachusetts (MA) Brockton 67 Results for Hospitals near Brockton, MA All Filters Facility Type Distance Awards Ratings Sort: Most Relevant Signature Healthcare Brockton Hospital 63 % of patients would definitely recommend. Terrible experience, no aid given. The hospital opened two walk-in urgent care facilities at 110 Liberty Street and 650 Centre Street as alternatives for patients to seek care. Hospitals should have fewer than expected antibiotic resistant bacterial infections. A hospital is a wonderful place to work..I interactedwith staff and patiences Met alot of wonderful people. WebComplaint History & Business Rating for Brockton Hospital 680 Centre St, 264034, Brockton, Massachusetts, 2302, United States. Hospitals should enterat least 85% of inpatient medication orders through the CPOE system, and should fully demonstrate their CPOE system meets the national safety standard for decision support. The third and final recovery phase is safely restoring Brockton Hospital's patient services to the community by the end of the year. WebDecent place to work. Hospitals should foster a culture of good hand hygiene, offer training and education, and provide equipment, such as paper towels, soap dispensers, and hand sanitizer. The hospital nursing staff belongs to a union and the communication between management and the union officers was decent. envro tech (Former Employee) - Brockton, MA - July 17, 2018. a great place to work ,,Staff and people were allways pleasent . WebMassachusetts (MA) Brockton 67 Results for Hospitals near Brockton, MA All Filters Facility Type Distance Awards Ratings Sort: Most Relevant Signature Healthcare Brockton Hospital 63 % of patients would definitely recommend. This hospitals standardized infection ratio (SIR) is: 0.424. WebSignature Healthcare Brockton Hospital in Brockton, MA is rated high performing in 2 adult procedures and conditions. Classes are challenging but fair. Hospitals should foster a culture of good hand hygiene, offertraining and education, andprovideequipment, such as paper towels, soap dispensers, and hand sanitizer. The Public Health Nurse is responsible for the following: Monitoring all active cases of Tuberculosis;TB testing and follow-up; investigating and educating others about all reported communicable diseases - such as Hepatitis and Meningitis; immunizing for influenza; serving as a resource for schools regarding immunization and communicable diseases; serving as a liaison for the Massachusetts Department of Public Health; and participating with other health agencies regarding policy setting and addressing problems within the health field. Note: Thestandardized infection ratio (SIR) includes some data collected during the COVID-19 pandemic. Patients have swamped Brockton's other hospital, Good Samaritan Medical Center, since then. This hospital scored 120.00 out of 120.00 possible points. PeopleClaim Reliability Rating Scale: A+ to F About this rating No outstanding complaints Learn More View it on map About this business profile Suggest an edit 508-580-7123 All rights reserved, since the 10-alarm fire broke out on Feb. 7, Our Teams Deserve Better': Violence at Mass. Click here for the latest Monkeypox Information, Guidance for Covid 19 update 09-15-22 If you are a patient, consumer, or their representative, please send the Consumer/Resident/Patient Complaint Form, along with any necessary HIPAA form, to: Division of Health Care Facility Licensure and Certification Patient Experience. WebIf your complaint is about a property owner or agent, please fill out the following fields. Their contact details should be available from the facilitys administrative staff. City Directory. This hospital's rate of episiotomies is1.9%. The Health Department educates property owners and tenants on matters of compliance with all applicable laws/ordinances including hazards of lead paint in existing housing. WebDecent place to work. WebPatient Advocate: 508-941-7356 Staff Education: 508-941-7057 If you have any concerns or comments, please share them with us. The Health Department enforces the laws of the Commonwealth of Massachusetts and the laws and ordinance of the City of Brockton in order to protect the health and well-being of its residents and the general public. Last week's fire will keep Brockton Hospital closed for an extended period of time. She was too rough and could have damaged my vein. Staff and patients have remained concerned about the timeline for the cleanup since the 10-alarm fire broke out on Feb. 7. Good Samaritan Medical Center accepts credit cards. Hospitals should perform at least 50 procedures annually, and as part of their process for privileging surgeons, ensure that each surgeon performs at least 25procedures annually. Hospitals should performat least 40 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 15 procedures annually. City Directory. This is defined as mothers beingscheduled for cesarean sections or medication inductions prior to 39 weeks gestation without a medical reason. Last week's fire will keep Brockton Hospital closed for an extended period of time. Hospitals should perform better than most hospitals in five (5) areas: This hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey. West Nile Virus detected in the Campello section of Brockton. Their Phone: Brockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction. This hospitals standardized infection ratio (SIR) is: 0.537. Additionally, this hospital does not have protocols in place to ensure that open aortic procedures are only performed on patients that meet defined criteria. The management was okay. Craig S. Andrade, Dr. Ph. This hospital performed 4 open aortic procedures compared to Leapfrogs standard of 10 procedures annually. WebSignature Healthcare Brockton Hospital in Brockton, MA is rated high performing in 2 adult procedures and conditions. Copyright 2018-2023 City of Brockton. At that point I just wanted the delivery to be over more. The Leapfrog Group is a nonprofit watchdog organization that serves as a voice for health care consumers and purchasers, using their collective influence to foster positive change in U.S. health care. Marlborough, MA 01752. 45 School Street Signature Healthcare Brockton Hospital 680 Centre Street Brockton, MA 02302 508-941-7000 Signature Medical Group This is defined as first-time mothers giving birth to a single baby, at full-term, in the head-down position who deliver their babies through a C-section. Attention to Safety and Comfort Preventing mistakes and helping you report concerns. How is Signature Healthcare Brockton Hospital rated? Hospitals should perform at least 50 procedures annually, and as part of their process for privileging surgeons, ensure that each surgeon performs at least 25 procedures annually. Is this your business? Find directions at US News . She was extremely rough and jammed the needle in my arm. This hospital's rate of Cesarean sections is14.5%. The BAMRC offers volunteer opportunities for health professionals such as: doctors, nurses, EMTs, dentists, veterinarians, pharmacists, mental health counselors, physician assistants, allied health professionals, pharmacy technicians, psychologists, licensed social workers, and more. The hospitalhasa screening protocol to determine whether a patients procedure can safely be performed on an outpatient basis, and the protocol includes the following components: 680 Centre Street Facilities should monitor patient outcomes to ensure improved vision following the procedure. Volume may be impacted by COVID-19 and may not reflect regular operations. Plymouth County Mosquito Control Project WebBrockton Va Medical Center. 3358 customer reviews of Good Samaritan Medical Center. A .mass.gov website belongs to an official government organization in Massachusetts. Hospitals should have nurses and other clinicians use BCMA in all medical/surgical units, intensive care units, and labor and delivery units to scan the patient and medication prior to administration at least 95% of the time. Additionally, this hospital does indicate having a multidisciplinary tumor board that prospectively reviews cancer cases to ensure that lung resections for cancer are only performed on patients that meet defined criteria. The management was okay. This hospital provides a detailed bill within 30 days of receiving insurance payments: No, This hospital provides access to a representative who can quickly investigate billing errors and establish payment plans: Yes. WebCOVID-19 Treatment. more. City of Brockton Coronavirus Updates ) or https:// means youve safely connected to the official website. The highest priority is given to cases where there is a potential or immediate threat of harm to a patient or patients. Health Care Facilities Has Increased in Recent Years, Mass. In addition, hospitals should not sue patients over late or unpaid bills. Please limit your input to 500 characters. Webbrockton hospital. Hospitals should have a rate of episiotomies of5% or less. Nurse came out to tell us hospital and Ed was full, they wouldn't be taking anyone else in, WTF! Hospitals should assess their culture of safety and hold leadership accountable for implementing policies, procedures, and staff education to improve the culture of safety. (Does not include total hip replacements see, with a focus on medical and/or surgical units (adult and pediatric), labor and delivery units, and intensive care units (adult, pediatric, and neonatal). It is outside our authority to act as healthcare advocates for individuals or their families or to resolve general healthcare complaints where we do not have regulatory jurisdiction. 3358 customer reviews of Good Samaritan Medical Center. WebOne of the best Hospitals, Healthcare business at 235 N Pearl St, Brockton MA, 02301 United States.

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