If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. You'll need it to login again. When did you notice this issue started to occur? I increased it to no limit but will have to find an outside source as T-Mobile is expensive. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Mar 22, 2019 by The connectivity for the phone itself is working as it should. While watching Roku, it suddenly stopped saying I was not connected to the internet. Various Android OS issues and problems can be fixed easily. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. Check the Network status on Mac: System Preferences > Network > Select iPhone USB. See if Optimum is available for your home. If you have an older ZTE Z917 or ZTE Z915 hotspot, there's no reason to upgrade; this hotspot has the same guts. Click Connect. You can check the method below to try to fix the hotspot connected but no internet issue. If you are not sure how to go about doing that, the following will help you. Android. Save my name, email, and website in this browser for the next time I comment. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. 2G uses less power than LTE does. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Options. Try a Different Frequency Band. At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. I get connected but it turns off on me when using, Apr 4, 2019 by Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. While watching Roku, it suddenly stopped saying I was not connected to the internet. It worked. With no external display, the device is configured entirely from a web interface. Just follow the detailed steps below to fixthis problem: Step 1. Choices. They usually last all day, which your phone won't do in hotspot mode. Phones. 3. Now that you know how to use em, go take advantage of them! Learn MoreHow to Recover Data from a Broken Samsung >. Step 1.Reboot your phone into recovery mode. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Our 1.4 million members typically respond within 1 hour. Keep an eye on your inbox! In 4G-only mode, they connect to 15MHz of band 71; 20MHz of band 4; and 10MHz of band 2. 4. Worked last night but will not work today. Step 2.Once you are inside recovery, select the option that says Wipe cache partition. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Was this answer helpful? Put Your Phone Closer to the Mobile Hotspot 8. $10 for 1 gig or $20 for 3 gigs. In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . I don't know for how long, but it worked. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. I had to call my carrier who informed me I was on a limited plan with my Alcatel and reached my data limit. Copyright 1999 - 2023. 8. It doesn't show off T-Mobile's rapidly expanding network particularly well, nor does it work better than using a premium smartphone as a hotspot. Improve Your Mobile Signal Strength 6. The Best Mobile Hotspot Deals This Week*. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. Explore ourFrequently Asked Questionspage orcontact usfor answers. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our AT&T Unite Explore (Netgear AC815S) Review, Read Our Verizon Jetpack MiFi 6620L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. The difference showed up clearly in our tests. First, the good news. You must have JavaScript enabled to use this form. We tested the Linkzone indoors and outdoors at ten different locations around New York City, comparing it with a Moto Z phone with a more recent Qualcomm Snapdragon 820 chipset. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Try a Different Device or Wi-Fi Adapter. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? If you have used all your data, you are done. When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. Lastly, if none of the above solutions have worked, then its possible that something is wrong with your router or other hardware. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. Old chipset gets lower speeds indoors than new smartphones. This newsletter may contain advertising, deals, or affiliate links. Methods to solve the WiFi Connected But No Internet across your entire network. First, you should check to see if the Wi-Fi or cellular signal strength is weak. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. The company has spent the past year promoting its nationwide 5G network, and over the past few years it has developed more ways to bond together 4G channels for better speeds. Theyre almost always routers, just like the one you have in your home. If you do have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. Step 2.You will see your current APN. for all windows & 100% safe. Reset Your Connection and Your Hotspot 5. With the carrier spreading low-band 5G nationwide and turning on 2.5GHz 5G in cities across the nation starting now, I'd like to think T-Mobile would offer solutions to let their subscribers use all the lanes on its new superhighway. 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Troubleshooting Your Mobile Hotspot Connection Restart your hotspot and computer. The following is how you do that on your guests phone. Apple. In reply to SantiagoIli's post on July 13, 2020. Approximately how many devices are you adding to your mobile hotspot? Allow us to take a further look into this for you. My device functions properly, I'm paying for a service I can not use. Ensure it is the correct one. WebHow do I do a factory reset on the Alcatel Linkzone? Cannot account for at&ts replies. Alcatel advertises six hours of battery life. You can also tether via Bluetooth or USB, but both of these methods are slower than WiFi. I got four of these when they were a buck each last year. There's this, and the Franklin T9, which costs $6 less. Some app functions might make your life convenient. Are your devices still showing that they are connected to the mobile hotspot, or are you unable to connect to the mobile hotspot with your devices at all? WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. While this is very basic, you must make sure that your host device is properly connected to the Internet. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. 2023 AT&T Intellectual Property. This will establish a connection between your computer and the device name: Go to Settings > Personal Hotspot. There's a power button and a WPS connection button on the back. It's just frustrating that this is essentially T-Mobile's only choice. Are you getting everything you need from your mobile network? WebOn the other device, open that device's list of Wi-Fi options. @maryrdelle. Anything under 128, including zero is expected and acceptable. T-Mobile's network has improved by leaps and bounds with time. Went to the sprint store and got a new sim and that fixed it. The hotspot has USB-C and USB-A ports. In use the following DNS server addresses, enter the Google DNS that I posted to you before: 8.8.8.8. Check That You Have Mobile Data 3. 1. Rule Out Airplane Mode 4. We will try our best so that you understand this guide. What is a hotspot? We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. Make sure the password is right. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. As far as range, we got about 100 feet from the hotspot before seeing serious performance degradation. 2023 CSC Holdings, LLC. Keep an eye on your inbox! The company offers a 1GB, one-week pass for $10; a 3GB, 30-day pass for $30; and it has a range of monthly plans up to $95 for 22GB. Your subscription has been confirmed. Do any other devices on your network have issues? Link App is the official app for managing ALCATEL ONETOUCH portable wireless routers, with which you can extend your Sim Card based single WIFI entry to a fairly stable WIFI hot-spot. Product-related questions? The button activates a wizard that sets up a secure Wi-Fi connection between the device and the router. Update your devices software to the latest version via Settings System System Update Check for updates. Are you still able to successfully use the mobile data on your cell phone? 4. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. Better yet, theyre incredibly easy to use. Once its set up, you can tether a device to your phone and use the mobile data network. If the above steps do not solve the problem, you may need to reset the LinkZone. ipconfig /flushdns First, you should check to see if the Wi-Fi or cellular signal strength is weak. WiFi hotspots arent complicated. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. You gave rep to aepro | Staff for this post. If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. To fix this, you can change the current band for your hotspot, and the following is how you do that. Mobile hotspot has no internet access I have an Alcatel 5059 with a $35 prepaid plan. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Both your phones should have the correct date and time settings in order for the hotspot to work. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. If you still have no internet after restarting, you can try several other troubleshooting steps. Blair Par. (This one doesn't.). Make sure the Wi-Fi of the device you're trying to connect to is working. If these settings have recently been changed by your provider, or if someone has modified these settings on your phone, you need to go back to the working settings to enable the Internet on your hotspot. Repeated tech support calls, network setting resets, and factory phone resets do not fix this. Mobile hotspots require a bit more to set-up. Quick Guide To Fix Alcatel Wifi Problems Check for intermittent issues? Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download Step 6. Try a Different Router. In most cases, when you press the WPS button on the router, it will start broadcasting a signal, allowing any WPS-capable device to connect to the network without having to type in a network name or password. Make Sure Wi-Fi Settings are Compatible With Your Device. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. Type the following command and press enter: ipconfig/flushdns [tg_youtube You should now be able to access the internet from your Alcatel Hotspot. Select WIFI from the Settings menu. Check That You Have Mobile Data 3. We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. Enter your zip code and email address on the promotion page and click "Check Availability Now". For Windows 10 users, from the Start menu, select Windows Accessories, and then select Quick Assist. This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. WebiPhone. Your connected devices will only be able to access the Internet if your host device has Internet access. The airplane mode on your phone disconnects you from all of the networks that you are connected to. If you are in an area where there is poor network coverage, you might want to move to an area where there is better coverage. Make sure airplane mode isn't enabled on your mobile device. New to the AT&T Community? Imagine your mobile carrier only offered low-end smartphones. $90.00 at T-Mobile. Ask a question! New customers only. This on purpose by AT&T blocking tethering or a glitch some where? shellay2002, Oct 29, 2018 by 7. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. But that's what T-Mobile is doing with hotspots. the is a network outage or some maintenance work done by the carrier. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot Many times a device will connect to a different Wi-Fi network, such as a public one, if its nearby. Last edited by TurboSri April 14, 2023 at 05:00 AM. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. The WPS button will usually be a physical button on your router. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. Basically, what you need to do is disable the password for your hotspot. This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. (You can change the device name from Settings > General > About > Name.). With that phone in 5G mode, I was getting an average of 70Mbps. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. If these steps do not fix the issue, then it is best to contact your internet service provider for further support. If you cant see it, click the Add button and add it. We hate to hear that you're not able to use your mobile hotspot of 1 gig. You may also be able to move the router or extend the range by connecting it to an amplifier or repeater. iPad. If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Then, hit Apply. Once DroidKit detected your device, click the Start button to continue. The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. Finally, consider just using the hotspot mode on your phone. Make sure your phone's internet connection is working. You can do MAC filtering, blacklisting, IP filtering, port forwarding, and DMZ, but nothing more arcane like time or usage-based parental controls. Step 2.Tap Airplane modeand wait for the mode to be activated. Router options are basic. The most common issue is usually related to the Wi-Fi network name or password being incorrect. The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. You'd consider that to be a failing, right? Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. You can leave them plugged in and running when you take your phone with you somewhere. Youll usually find this in your phones settings under something like Personal Hotspot or Mobile Hotspot.. Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. Consider Distance and Interference; Change Channel. For Windows 11 users, from the Start menu, select All Apps, and Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. Like your phones apps, your phone itself also stores cache files. The microSD slot lets you use an SD card as a shared drive, but it was extremely slow in testing, so we don't recommend it. Step 1.On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Step 2.Tap the option that says AP Bandand change the band to 2.4 GHz Band. To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. If you need internet access but theres not a coffee shop around, youre out of luck. The 820 supports higher maximum speeds than the MDM9225, but more importantly, it supports TruSignal antenna tuning, which improves reception in weak signal areas. You may unsubscribe from the newsletters at any time. New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 $59.99 + Free Shipping aepro | Staff Expert +91 104,462 Views 243 Comments Update: This popular is still available. Type the following command and press enter to flush the DNS. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. Here is how you do that on the host phone. The best I can say about the LinkZone 2, then, is that it's a decent stopgap; it's inexpensive enough that you'll still be able to afford a better hotspot when one comes out. The Alcatel Linkzone is the only hotspot available for T-Mobile. Step 1. There was much less difference in uplink speeds. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. You cant give it a separate name. Thanks Ester, the 24 hour format was off. Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. When you press the WPS (Wi-Fi Protected Setup) button on your router, it enables you to quickly connect devices (e. g. your laptop or a printer) to your home Wi-Fi network. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? Here are some other Android issues guides for you: When you are trying to connect your computer to a mobile hotspotbut your computer shows Connected, no Internet access, the reason comes to your mobile cellular data,network coverage, or the system glitches of your mobile phone or computer. Its an incredibly useful tool. My Alcatel clearly shows a connected status between devices and the onboard hotspot. 00:25. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. Youll want to set a password, especially if youre in a public place.
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